AI Image Change Privacy Policy

1. Introduction

This Privacy Policy explains how AI Image Change collects, uses, stores, shares, and protects personal data when you use our website and services.

By accessing or using our services, you acknowledge this Privacy Policy.

2. Data Controller and Contact

AI Image Change is the controller of personal data covered by this policy, unless otherwise stated for specific services. If you have privacy questions or requests, please contact support@aichangeimage.com. ## 3. Information We Collect We may collect: - Account Information: Name, email address, login identifiers, billing profile details, and support communications. - Usage and Log Data: Feature usage, timestamps, request metadata, pages viewed, and diagnostic logs. - Device and Technical Data: IP address, browser type, operating system, language, and approximate geolocation derived from IP. - Payment and Transaction Data: Order details, subscription status, invoice data, and payment events processed by payment providers. - Content Data: Prompts, uploads, generated outputs, and related moderation/security signals. - Cookie and Similar Technology Data: Identifiers and telemetry collected through cookies and similar technologies. See our Cookie Policy. ## 4. How We Use Personal Data We use personal data to: - Provide, operate, secure, and maintain our services. - Manage accounts, subscriptions, billing, refunds, and fraud prevention. - Process prompts/uploads/outputs and deliver requested AI functionality. - Provide customer support and respond to inquiries. - Improve service performance, reliability, safety, and abuse detection. - Comply with legal obligations and enforce our Terms of Service. ## 5. Legal Bases for Processing Where required by applicable law, we process personal data based on one or more legal bases: - Performance of a contract (providing paid or requested services). - Legitimate interests (security, fraud prevention, service improvement, and operations). - Consent (where required, such as certain analytics/marketing uses). - Compliance with legal obligations. ## 6. Sharing and Disclosure We may share personal data with: - Service providers and subprocessors (hosting, infrastructure, analytics, email, support, payment, anti-abuse). - AI model and platform providers needed to fulfill your requests. - Professional advisors (legal, compliance, audit) where necessary. - Authorities or counterparties where required by law, legal process, or to protect rights, safety, and platform integrity. - Parties involved in a merger, acquisition, financing, or asset transfer, subject to confidentiality and legal safeguards. We do not sell personal data in exchange for money. If applicable law defines certain data sharing as "sale" or "sharing", you may have opt-out rights as described below. ## 7. Data Retention We retain personal data only as long as reasonably necessary for the purposes described in this policy, including: - Account and billing records for contractual, accounting, and legal compliance needs. - Operational and security logs for service reliability, fraud prevention, and abuse investigations. - Content and support records for product functionality, user support, and dispute handling. When retention is no longer necessary, we delete or de-identify data, unless continued retention is required by law. ## 8. International Data Transfers Your data may be processed and stored in countries other than your own. Where required, we implement appropriate safeguards for international transfers, such as contractual protections and equivalent security controls. ## 9. Your Privacy Rights Depending on your location and applicable law, you may have rights to: - Access personal data we hold about you. - Correct inaccurate personal data. - Request deletion of personal data. - Request restriction or objection to certain processing. - Request data portability where applicable. - Withdraw consent where processing is based on consent. - Lodge a complaint with a competent data protection authority. To exercise rights, contact support@aichangeimage.com. We may need to verify your identity before processing requests. ## 10. Children’s Privacy Our services are not directed to children under the age required by applicable law to independently consent to data processing in their jurisdiction. If you believe a minor has provided personal data without appropriate authorization, contact support@aichangeimage.com, and we will take appropriate steps. ## 11. Data Security We implement technical and organizational measures designed to protect personal data, including access controls, monitoring, and security hardening. No method of transmission or storage is completely secure. ## 12. Third-Party Links and Services Our services may contain links to third-party websites or services. Their privacy practices are governed by their own policies, not this one. ## 13. Changes to This Privacy Policy We may update this Privacy Policy from time to time. The updated version becomes effective when posted with a revised date, unless a later effective date is stated. For material changes, we may provide additional notice where required by law. ## 14. Contact If you have any questions about this Privacy Policy or privacy requests, contact support@aichangeimage.com or visit Contact.